Privacy Policy
2231-1 Yamamoto, Usa City, Oita Prefecture, Japan
Sanwa Shurui Co., Ltd. Representative Director Kazunori Nishi
Sanwa Shurui Co., Ltd. and its group companies (hereinafter referred to as "Sanwa Shurui") recognize the importance of protecting Personal Information, and will comply with the Act on the Protection of Personal Information and other applicable laws, regulations, guidelines, concerning the protection of Personal Information and privacy protection, and will handle and protect your Personal Information based on the following policy.
Chapter 1. Handling of Personal Information in Sanwa Shurui
1. Purpose of Collection and Use
When Sanwa Shurui collects your Personal Information, Sanwa Shurui will limit the purpose and do so by lawful and fair means. The scope of Personal Information Sanwa Shurui collects shall not exceed the limit necessary to achieve the purpose of collection. The Personal Information of customers collected by Sanwa Shurui will be used only for the purposes in this Privacy Policy, giving due consideration to the rights and interests of customers.
The purpose of use of Personal Information held by Sanwa Shurui is as follows.
(1) Personal Information of those who use the website (such as information entered by customers on the website (including information entered when registering for official accounts, e-mails, and distribution services) and information automatically collected by tracking on the website, etc.)
• Registration for the service, age verification, account management and maintenance of the service
• Proposal of new products and services (*)
• Provision of customer support
• Prevention and response to unauthorized use of accounts
• Advertising, marketing and promotion of products, services, and other offers (*)
• Development, improvement, and provision of products and services (*)
• Provision of Personal Information to third parties
* Including analysis and use of website browsing history, purchase history, e-mail opening status, etc.
(2) Personal Information of those who apply for or participate in campaigns, sweepstakes, competitions, events, and factory tours
• Age verification
• Confirmation and recording of those who participated in events and factory tours (including checking their health status to prevent infection)
• Investigation of sweepstakes, selections, evaluations, and overlapped wins with other promotions
• Delivery of prize
• Contact (contact for the operation of events and factory tours, reporting of lottery and selection results, contact in case prizes cannot be delivered, etc.)
• Announcements about services, events, and products
• Advertising (including advertisements related to Sanwa Shurui's products and services according to the customer's hobbies and preferences gained by analyzing information such as website browsing history and purchase history)
• Publicity activities (posting photographs, videos, works, and comments taken at events and factory tours on newspapers, pamphlets, posters, websites, official social media accounts, etc.)
• Use of non-personally identifiable information (statistical information)
(3) Personal Information of those to whom Sanwa Shurui distributes the sample
• Age verification
• Delivery of samples
• Contact (contact regarding delivery)
• Announcements about services, events, and products
• Advertising (including advertisements related to Sanwa Shurui's products and services according to the customer's hobbies and preferences gained by analyzing information such as website browsing history and purchase history)
• Use of non-personally identifiable information (statistical information)
(4) Personal Information of those who cooperated with questionnaires
• Age verification
• Prizes based on responses to the questionnaire
• Sending gratuities
• Contact (when we are unable to deliver the prize, etc.)
• Product development, planning, service improvement, and sales promotion
• Service events
• Product announcements
• Advertising (including advertisements related to Sanwa Shurui's products and services according to the customer's hobbies and preferences gained by analyzing information such as website browsing history and purchase history)
• Use of non-personally identifiable information (statistical information)
(5) Personal Information of those who ordered the product
• Age verification
• Delivery of goods
• Contact (contact regarding delivery)
• Provision to financial institutions (for settlement)
• Payment management
• Order procedures, confirmation of order details, and modification procedures
• Announcements about services, events, and products
• Advertising (including advertisements related to Sanwa Shurui's products and services according to the customer's hobbies and preferences gained by analyzing information such as website browsing history and purchase history)
• Use of non-personally identifiable information (statistical information)
(6) Personal Information of those who have made inquiries, opinions, and impressions (including Personal Information recorded during phone calls)
• Contact (contact for response to inquiries, etc.)
• Internal response to inquiries and opinions (investigations, confirmations, consultations with contractors and external organizations as necessary, etc.)
• In-house training to improve customer service
• Product development, improvement, planning, service improvement, and sales promotion
• Announcements about services, events, and products
• Delivery of greeting cards
• Use of non-personally identifiable information (statistical information)
(7) Personal Information obtained from business partners and corporate activities
• Business contact
• Corporate activities & service events
• Delivery Information on products
• Sharing information and carrying out business within the company
(8) Personal Information of visitors (including information recorded by security cameras, body temperature measurement results, etc.)
• Confirmation and recording of visitors (including confirmation of health status to prevent infection)
• Sharing information within the company
• Prevention of crime
• Use of non-personally identifiable information (statistical information)
(9) Personal Information handled in the course of outsourced operations and shipping of products
• Execution of outsourced work
• Execution of product shipment operations
(10) Personal Information of those who applied for employment
• Selection for recruitment
• Delivery of recruitment information, guidance and contact until joining the company
• In-house response to inquiries and contact for replies
• Use of non-personally identifiable information (statistical information)
(11) Personal Information of retirees
• Fulfillment of obligations under labor-related laws and regulations
• Contact (contact regarding patent compensation, etc.)
• Guidance and contact of alumni associations, products, services, and company information
2. Safety Management Measures
When Sanwa Shurui handles customers' Personal Information, Sanwa Shurui will appoint a person responsible for the handling of Personal Information, handle it appropriately, and strive to prevent leakage to the outside, tampering, loss, destruction, etc. In addition, we will implement appropriate and reasonable safety measures against unauthorized access from the outside and strive to protect customers' Personal Information.
Sanwa Shurui has the following safety management measures.
(1) Development of discipline
• Formulate regulations regarding the handling of Personal Information at each stage of collection, use, storage, provision, deletion, disposal, etc., the handling method, the person in charge, their duties, etc.
(2) Systematic Organizational Security Control Measures
• Appoint of a person responsible for the handling of Personal Information (Personal Information Protection Supervisor).
• Clarify of the employees who handle Personal Information and the scope of Personal Information handled by such employees.
• Establish a system for reporting to Personal Information Protection Supervisor in the event that facts or indications of a violation of laws or internal regulations are identified.
• Conduct periodic self-inspections of the status of the handling of Personal Information and internal audits.
(3) Human Security Control Measures
• Conduct periodic training for employees on points of attention regarding the handling of Personal Information.
• Describe articles related to the confidentiality of Personal Information in the rules of employment.
(4) Physical Security Control Measures
• Implement measures to control the entry and exit of employees and to restrict the equipment brought in in areas where Personal Information is handled, implement measures to prevent unauthorized persons from viewing Personal Information.
• Implement measures to ensure that Personal Information is not easily identified when carrying equipments or electronic medias that handle Personal Information.
(5) Technical security control measures
• Control access to limit the scope of the person handling Personal Information and the Personal Information handled.
• Introduce a mechanism to protect information systems that handle Personal Information from unauthorized external access or unauthorized software access.
(6) Grasping the external environment
• Implement measures after understanding the system for the protection of Personal Information when handling Personal Information in a foreign country.
3. Provision to Third Parties
Sanwa Shurui will not disclose or provide Personal Information to third parties other than subcontractors as a result of entrustment . However,
(1) With the consent of the customer,
(2) When disclosure is required by law,
(3) When disclosure is requested by a public institution such as court or the police
we may disclose or provide Personal Information.
4. Entrustment
Sanwa Shurui may entrust to third parties part of our business such as sending notices to customers, delivering campaigns, questionnaires, samples, holding events, etc., managing and operating official accounts, online sales, distributing advertisements, analyzing information such as purchase history, and managing and designing and implementing websites. In this case, Sanwa Shurui will properly manage and appropriately supervise the outsourcees in accordance with the Law.
5. Disclosure, etc.
Sanwa Shurui will comply with requests from customers to notify of the purpose of use, disclosure (including disclose of records of provision to third parties), correction, addition, deletion, discontinuance of use, erase, and discontinuance of provision to third parties (hereinafter collectively referred to as "Disclosure, etc."). After Sanwa Shurui confirms that the request is made by the customers themselves, we will take necessary measures within a reasonable range.
If you would like to exercise your rights against Sanwa Shurui, please make contact by phone or using our Inquiry Form. In addition, when requesting Disclosure, etc., of your own Personal Information, the department in charge of Personal Information will verify your identity and explain the required documents and fees, then please enclose the prescribed documents and a fee of 600 yen stamp and request Disclosure, etc., by mail.
If you would like us to have your information removed from our data set, or if you would like to opt out of sharing your Personal Information for Sanwa Shurui's advertising and marketing purposes, please call us or submit Privacy Setting.
If you would like to opt out of receiving marketing-related messages from Sanwa Shurui, please call us or use the following methods.
(i) Click the unsubscribe link in the email you receive
(ii) Update your delivery preferences
(iii) Contact us by Inquiry Form
6. Cookies and Other Tracking Mechanisms
The Sanwa Shurui website uses a function called Cookies that stores information and access history of customers who use the web. Cookies are the mechanisms by which the server of a website identifies you, and you can set the use of cookies in your browser, but please note that if you do not use cookies, some service contents may be limited or may not work properly. In addition, Web Beacons is a mechanism that emits a small image in a web page or email to send information when you view that page or email.
The Sanwa Shurui website uses cookies, Web Beacons, or similar technologies (hereinafter referred to as "Cookies"). We do not identify your information as a specific individual. Sanwa Shurui provides identifiers stored in Cookies to advertisement distribution service companies and uses them for advertisement distribution. In addition, the access information of customers who use the Sanwa Shurui website will be recorded on the web server as an access log (IP address, browser, reverse host, date and time of transmission, etc.), and these records will be used for the purpose of maintenance and management of the website and statistics and analysis of the usage status.
Sanwa Shurui may use technologies such as Cookies and tracking pixels to automatically collect information when you visit the Sanwa Shurui Website, create an account on the Site, attend an event, or request more information about the Site and its products.
For more information on how Sanwa Shurui uses Cookies and how to opt out, please refer to our Cookie Policy.
Sanwa Shurui may use Cookies or similar technologies (e.g., web beacons, JavaScript) to collect and analyze data for the following purposes:
• Website trend analysis
• Website management and optimization
• Monitoring of user behavior within the website
• Collection of demographic data across user bases
For more information on how we use Cookies and how to manage your Cookie preferences, please see our Cookie Policy. Sanwa Shurui may update the contents of this policy without notice.
7. Integration with Google Products
Sanwa Shurui has implemented Google reCAPTCHA Enterprise in certain products and services to prevent unauthorized activities by malicious software. For more information about the data collected by Google and the purposes for which it is used, please see Google's privacy policy. For additional information about Google's services and products, please see Google's terms of service.
Google Privacy Policy：https://policies.google.com/privacy
Google Terms of Service：https://policies.google.com/terms
8. Pseudonymized Personal Information
Sanwa Shurui creates Pseudonymized Personal Information that has been processed so that customers cannot be identified unless it is collated with other information, and uses it for analysis for the purpose of developing and improving Sanwa Shurui's products and services. Sanwa Shurui will take measures for the safety management of Pseudonymized Personal Information in compliance with internal regulations.
9. About the Internal System
Based on this Privacy Policy, Sanwa Shurui has established internal regulations regarding the protection of customers' Personal Information, and will strive to protect customers' Personal Information by providing Sanwa Shurui's officers and employees with a clear policy on the handling of Personal Information.
10. Improvement of Privacy Policy
Sanwa Shurui may revise this privacy policy to protect your Personal Information. After the revision, it will be posted on this page and the new policy will be applied. We will not notify you individually of any revisions, so please check this page from time to time.
11. Inquiries
Inquiries, questions, complaints, requests for disclosure, etc. regarding this privacy policy are accepted using our Inquiry Form or by following phone number.
Sanwa Shurui Co., Ltd.
Phone: +81 0978-32-1431
(9:00~17:00 JST on weekdays, excluding Saturdays, Sundays, national holidays, and our company holidays during the summer and year-end and New Year holidays)
Chapter 2. Handling of Personal Information of California Residents
Regarding the handling of Personal Information of customers residing in California, the provisions of Chapter 2 in addition to Chapter 1 apply in accordance with the California Consumer Privacy Act ("CCPA"). In the event of a conflict between the provisions of Chapter 1 and the provisions of Chapter 2, the provisions of Chapter 2 shall take precedence.
If you are unable to use this Privacy Policy due to a disability, physical limitation, or mental difficulty, please contact us so that we can provide you with the necessary information in a different format upon request.
1. Personal Information We Collect
Sanwa Shurui may collect personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual person or a household (“Personal Information”). We may also collect non-Personal Information that cannot be linked or associated with an individual person or household. When non-Personal Information is combined with other information so that it identifies an individual person, we treat that combination as Personal Information. Personal Information collected by Sanwa Shurui in the past twelve months is as follows:
i. Identifiers such as name, email address, address, phone number, age, and IP address (collected directly from you or from third-party sources).
ii. Transaction information such as purchase history, details of enquiries, and information provided through online, phone, or postal correspondence (collected directly from you or from third-party sources).
iii. Internet or network information such as browsing history, search history, browser type, operating system, device information, e-mail opening status, reply status, link click status, advertisement click status (collected from your device).
iv. Location information (collected from your device).
v. Job-related information such as company name, industry, position, job title, and company location (collected directly from you or from third-party sources).
vi. Inferential information such as information derived from any or combination of the above categories.
Children's Privacy
Our services are designed and intended for adult use only and are not directed towards children, minors, or anyone under the age of 18. By accessing and/or using our services, you represent that you are at least eighteen (18) years old. If we obtain actual knowledge that a user is not at least eighteen (18) years of age, we will promptly delete information associated with that user
In all case, we do not knowingly collect information from or otherwise market our services to children under thirteen (13) years of age. If you are a parent or guardian of a child under the age of thirteen (13) and believe that your child disclosed Personal Information to us, please contact us by our Inquiry Form.
2. How We Collect Your Personal Information
Sanwa Shurui collects your Personal Information from the following methods and sources:
Collection of Personal Information When Visiting the Website
Sanwa Shurui collects Personal Information when you register as a reader on this website, apply for an event, make an inquiry, or submit a web form. The Personal Information collected by Sanwa Shurui includes e-mail address, name, age, job title, and other similar business-related information. In addition, you can freely browse some of the contents of this website without providing any personal information.
Collecting Account and User Information from You
Sanwa Shurui collects Personal Information when you create an account on this website, set delivery preferences, and provide other related information.
Collection from Third Parties
Sanwa Shurui may collect your Personal Information through third parties service providers, affiliates, and Sanwa Shurui's business partners.
Collection from Various Sources
Sanwa Shurui may collect personal data about you through third-party service providers and publicly available sources (e.g., social media platforms). The information we collect may include your address, job title, email address, phone number, age, IP address, and social media profiles. Such information is used to improve Sanwa Shurui's products and services, update records, identify new customers, enhance advertising personalization, offer products and services that are relevant to your interests, optimize the provision of information, and promote events.
Your ‘Do Not Track’ Browser Setting.
Some web browsers incorporate a Do Not Track (“DNT”) feature that signals to the websites that you visit that you do not want to have your online activity tracked. At this time, our website does not respond to DNT signals. Other third-party websites may keep track of your browsing activities when they provide you with content, which enables them to customize what they present to you on their websites.
3. How We Use Your Personal Information
Sanwa Shurui collects, retains and processes Personal Information for the following purposes:
• Registration for the service, age verification, account management and maintenance of the service
• Proposal of new products and services
• Provision of customer support
• Prevention and response to unauthorized use of accounts
• Advertising, marketing and promotion of products, services and other offers
• Development, improvement, and provision of products and services
• Provision of Personal Information to third parties
4. How We Disclose Your Personal Information to Third Parties
Sanwa Shurui may disclose your Personal Information to the following third parties in the way described in this Privacy Policy and with Sanwa Shurui's business partners, suppliers, and subcontractors for the purposes described in 3 above.
Service Providers
Sanwa Shurui may use third-party service providers to provide certain services, and for the purposes listed in "3. How We Collect Your Personal Information" above, we will contact the service provider in accordance with "1. Personal Information We Collect" may disclose your Personal Information. Service providers are only allowed to use, disclose or retain Personal Information to provide these services and are prohibited from selling or sharing Personal Information. Business services provided include, but are not limited to, hosting services, software as a service, document management services, communications services such as email, text, and chat services, software and app development services, collection services, payment processing services, accounting and audit services, compliance services, quality control services, analytics services, and call center services.
Third-party advertising partners
Sanwa Shurui may cooperate with advertising partners to deliver targeted advertisements according to your interests and preferences. Sanwa Shurui may disclose your online identifiers, technical information, and location information to third-party advertising partners for the purposes described above. For more information about the cookies and similar technologies we use, see Chapter 1, "6. Cookies and Other Tracking Mechanisms”.
Business Transactions
Sanwa Shurui may do business with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then your Personal Information may be disclosed or transferred to another company or entity, and the new owners may use your Personal Information in the same way as set out in this Privacy Policy.
Legal Process
Subject to applicable law, Sanwa Shurui may disclose Personal Information: (i) if we are required to do so by law, regulation or legal process, such as a subpoena; (ii) in response to requests by government entities, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss; or (iv) in connection with an investigation of suspected or actual unlawful activity.
Personal Information Sold or Shared
Sanwa Shurui may collect public information and third-party data and provide it to our customers who purchase Sanwa Shurui’s Enrichment products. This may be a "sale" or "sharing" within the CCPA definition. We may also "Share" Personal Information with third-party advertising partners in order to provide you with personalized advertising.
If your browser supports it, you can opt out of the sale or sharing of your Personal Information by turning on Global Privacy Controls. For more information, please visit the Global Privacy Controls website.
Please note that Sanwa Shurui is not aware of the sale or sharing of Personal Information of minors under the age of 16.
In the past 12 months, Sanwa Shurui has disclosed, sold, or shared your Personal Information with service providers and advertising partners for the purposes described above.
5. Retention Period of Personal Information
The retention period of your Personal Information collected by Sanwa Shurui depends on the categories of information, how it is collected, and how it is stored. Sanwa Shurui will properly store your Personal Information for as long as it has a legitimate business need.
Examples of specific retention periods for your information
• E-mail Delivery Information
If you opt in to receive emails from Sanwa Shurui, we will retain information about your delivery preferences for a reasonable period of time from the date you last showed interest in Sanwa Shurui’s content, products, or services (e.g., the date you opened the email, the date you last used your account, etc.).
• Cookies and Tracking Data
Sanwa Shurui will retain information obtained through tracking technologies such as cookies for a reasonable period of time from the date of creation.
6. Your California Privacy Rights
(1) Contents of Your Rights
You have the following rights with respect to your Personal Information that Sanwa Shurui collects or stores. However, these rights may be limited by law.
• Right to Know/Access: The right to request disclosure of Personal Information collected and maintained by Sanwa Shurui in the past 12 months, the source of Personal Information, and the purposes for which it was collected, sold, or shared.
• Right to Deletion: The right to request deletion of Personal Information stored by Sanwa Shurui, except in certain cases.
• Right to Correction: The right to request correction if there is an error in Personal Information stored by Sanwa Shurui.
• Right to Restrict the Use of Sensitive Personal Information: The right to request that the purpose of use of sensitive Personal Information be limited.
• Right to Appeal: The right to appeal to a decision if Sanwa Shurui does not allow you to exercise your privacy rights.
• Right not to be Discriminated Against: The right not to be treated unfavorably if you exercise any of the above rights.
Sanwa Shurui will respond promptly and within the legally stipulated period within a reasonable scope.
(2) How to Exercise Your Rights
You may exercise your rights directly or through an agent on a formal delegation. For the purpose of protecting Personal Information, Sanwa Shurui will verify the identity of the person in a way according to the type of request. When you make a request, you may be asked to provide information such as your name and email address.
In addition, if an agent makes a request, we may ask you to submit an official permission from you. If the appropriate certificate is not presented, Sanwa Shurui may reject the agent's request. If there are a large number of requests during the same 12-month period, Sanwa Shurui may charge costs to a reasonable extent. If you wish to do any of the following, please contact Sanwa Shurui:
• Use this Privacy Policy in a different way
• Exercise any of the above rights
• Check the privacy measures of Sanwa Shurui
• Delegate a request to an agent
(3) Right to Opt Out of "Sell" or "Share"
If you would like to have your information removed from the Sanwa Shurui’s data set, or if you would like to opt out of "selling" or "sharing", please request from Do Not Sell or Share my Personal Information. To submit a request to opt out of the sharing of your Personal Information, you can request it through Sanwa Shurui's Cookie Policy or, where available, you may also choose to enable a universal tool online that automatically communicates your opt-out preferences, such as the Global Privacy Control.
You can also manage personalized ads from the link below.
Network Advertising Initiative
Digital Advertising Alliance
Please note that opt-out disables ad targeting, not stops the delivery of the ad itself.
7. Inquiries
If you have any questions about this Privacy Policy or Sanwa Shurui's privacy practices, or if you have a disability or other reasons why you would like to view this notice in a different format, you can contact us via the Inquiry Form.
Last update:June 17, 2025
Chapter 3. Handling of Personal Data of People Resident in the European Economic
Area and the United Kingdom
Sanwa Shurui will comply with the EU General Data Protection Regulation (hereinafter referred to as "GDPR") and UK GDPR and related laws and regulations, and will appropriately handle the Personal Data and protect privacy of people resident in European Economic Area (hereinafter collectively referred to as the "EEA") which is composed of EU member states, Norway, Iceland and Liechtenstein.
With regard to the handling of Personal Data of people resident in the EEA and the United Kingdom, the provisions of Chapter 3 apply in addition to Chapter 1. In the event of a conflict between the provisions of Chapter 1 and the provisions of Chapter 3, the provisions of Chapter 3 shall prevail.
1. Personal Data Collected and Processed
|
Items of Personal Data |
Purpose of processing |
Legal Basis |
Storage period |
|
・Account information (name, place of employment, department, position, address, phone number, e-mail address, age) |
・ Registration for the service, age verification, account management, and maintenance of the service ・Provision of customer support ・Prevention and response to unauthorized use of accounts, etc. |
・Legitimate interests of the Company or a third party (to manage the website and conduct transactions properly) |
Ongoing business relationships, including transactions |
|
・Contact information (e-mail address, address, phone number) - Internet or network information (browsing history, search history, browser type, operating system, device information, e-mail opening status, reply status, link click status, advertisement click status, etc.) |
・Proposal of new products and services ・Development, improvement and provision of products and services ・Advertising, marketing and promotion of products, services, and other offers |
・Legitimate interests of the Company or a third party (provision and improvement of the Company's services) |
Ongoing business relationships, including transactions |
If the provision of Personal Data to Sanwa Shurui is a legal or contractual obligation or is necessary to enter a contract, you are obliged to provide such Personal Data. If such Personal Data is not provided, Sanwa Shurui may not be able to provide you with the goods or services you have requested.
Sanwa Shurui does not collect or use information of a sensitive nature, such as concerning race or ethnic background, religion, philosophical beliefs, political opinions, social status and trade union affiliation, health data and medical history, sexual life and preferences, genetic data, biometric data, criminal records, and the fact of having fallen a victim to a crime, unless required by applicable laws and regulations or with your consent.
2. Disclosure of Personal Data with third parties
Sanwa Shurui may disclose Personal Data to the following third parties within the scope of purposes of processing.
• Service providers (including marketing research firms)
• Advertising partners
3. Transfer of Personal Data outside the EEA and the UK
Sanwa Shurui may transfer the Personal Data of customers in the EEA and the UK to third parties in third countries outside the EEA and the UK within the scope of the purpose of use. The European Commission and the UK government has issued an adequacy decision for Japan in 2019.
Although some third parties to whom Personal Data is provided may be located in third countries that are not recognized by the European Commission as having data protection laws that provide the same level of protection for Personal Data as the EEA or the United Kingdom, Sanwa Shurui will take appropriate safeguards necessary for international data transfers, such as EU Standard Contractual Clauses.
4. Rights of the Data Subject
You may have the following data protection rights:
(1) Right to request Access, Rectification, or Deletion
Right to request access to Personal Data held by Sanwa Shurui, and right to request correction, update, or deletion of them
(2) Right to object and to request restriction of processing
Objection: The right to object to the processing of your Personal Data by Sanwa Shurui
Restriction of processing: The right to request Sanwa Shurui to restrict the processing of your Personal Data
Data portability: the right to request that your Personal Data be transferred to another entity.
(3) Right to withdraw consent
If Sanwa Shurui collects and processes Personal Data based on your consent, you can withdraw your consent at any time. Please note that the withdrawal of consent will not affect the lawfulness of the processing carried out prior to its withdrawal, nor will it affect the data processing carried out by Sanwa Shurui based on another lawful basis.
You may have the right to lodge a complaint with a data protection authority regarding Sanwa Shurui's collection and use of your Personal Data (see here for a list of data protection authorities provided by EDPB).
The procedure for exercising the rights listed above is described in Chapter 1 "11 Inquiries".
5. Inquiries
The data controller for Personal Data collected from individuals in the EEA and the UK is Sanwa Shurui Co., Ltd. If you have any questions or comments regarding this Privacy Policy, please contact us using the contact information below via the Inquiry Form or by following phone number.
Sanwa Shurui Co., Ltd.
Phone: +81 0978-32-1431
(9:00~17:00 JST on weekdays, excluding Saturdays, Sundays, national holidays, and our company holidays during the summer and year-end and New Year holidays)
Chapter 4. Handling of Personal Data of persons located in Hong Kong
Regarding the handling of Personal Data of customers residing in Hong Kong, the provisions of Chapter 4 in addition to Chapter 1 apply in accordance with the Personal Data (Privacy) Ordinance of Hong Kong and other applicable laws and regulations. In the event of a conflict between the provisions of Chapter 1 and the provisions of Chapter 4, the provisions of Chapter 4 shall take precedence.
1. Purpose of Use of Personal Data
Sanwa Shurui uses your Personal Data for the following purposes:
• Registration for the service, age verification, account management and maintenance of the service
• Proposal of new products and services
• Providing customer support
• Prevention and response to unauthorized use of accounts
• Advertising, marketing and promotion of products, services and other offers
• Development, improvement, and provision of products and services
• Provision of Personal Data to third parties
Sanwa Shurui collects your Personal Data for the above purposes, but you are not obligated to provide your Personal Data, and you can choose whether or not to provide it to us at your discretion.
However, please note that if you do not provide us with your Personal Data, you may not be able to receive some of the services provided by Sanwa Shurui.
2. Use of Personal Data for Direct Marketing Purposes
In addition to "1 Purpose of Use of Personal Data" above, Sanwa Shurui may use Personal Data collected from customers for direct marketing purposes. Sanwa Shurui will not use your Personal Data for direct marketing purposes without your consent.
Sanwa Shurui may use the following Personal Data for direct marketing to inform you of products and services sold by Sanwa Shurui (click here for a list of products), new product launches, and other marketing and promotions.
• Basic information (name, e-mail address, phone number, etc.)
• Website browsing history, purchase history, etc.
• E-mail opening status, etc.
3. Transfer of Personal Data
Sanwa Shurui may transfer your Personal Data to third parties outside Hong Kong within the scope of the purpose of use.
Although some third parties to whom Personal Data is provided may be located in third countries that are not recognized as having data protection laws that provide the same level of personal data protection as Hong Kong, Sanwa Shurui will take appropriate safeguards necessary for international data transfers.
4. Rights of the Data Subject
You have the following rights under applicable law:
• The right to request access to your Personal Data
• The right to request correction of your Personal Data
The procedure for exercising the rights listed above is described in Chapter 1 "11. Inquiries".
You can also opt out of Sanwa Shurui's direct marketing at any time. If you do not wish to receive our advertising and direct marketing materials, please apply through your Privacy Settings.
5. Inquiries
If you have any questions or comments regarding this Privacy Policy, please contact us using the contact information below via the Inquiry Form or by following phone number.
Sanwa Shurui Co., Ltd.
Phone: +81 0978-32-1431
(9:00~17:00 JST on weekdays, excluding Saturdays, Sundays, national holidays, and our company holidays during the summer and year-end and New Year holidays)